When it comes to computer repairs, a professional staff member will evaluate the problem and determine the simplest and most cost effective solution. For example, if repairing a very old computer would cost more than purchasing a new system, the customer would be advised of his options prior to work being performed.
Customers will also stay informed of the repair progress by the technician performing the service. Upon pick-up, a professional technician will informed the customer of which repairs were completed and explain all charges. All repair services are documented and kept on file so the customer's history can be easily accessed.
Tri-City Computers makes house calls!
Although we highly recommend bringing your machine into the store for repairs, we are happy to come to your home or business location. Call (928) 634-2468 to schedule an appointment.
• First in, first out
• Turnaround in 3 business days or less, pending parts
• $75/hour (additional charges for laptops may apply)
• Move to the front of the line
• $75/hour + $35 surcharge
On- Site Repair:
• Service in your home or office
• $75/hour + 2-way travel time
Virus Removal/System Reload:
• $150 maximum
Bench Fee / Estimates:
Payment is due upon pick-up of computer or at conclusion of service call.
Absolutely NO EXCEPTIONS.
If your computer is not working properly or not at all, there's a high probability that it has been infected with one or more viruses and/or spyware. Tri-City Computers can rid your computer of those nasty bugs and get you back up and running again.
And, while it may take several hours to clean up your computer, we only charge a maximum of 2 hours ($150.00).
Precious data can be lost due to viruses and/or reinstallation of your computer's operating system. Many people inadvertently lose everything. "Wiping" your computer should only be a last resort. Check with us first, and you'll be glad you did!
HOME COMPUTER NETWORKING
A home network allows 2 or more computers to communicate with one another, thereby sharing files and documents, an Internet connection, printers, scanners, CD/DVD burners, stereos, televisions and game systems. Networking the computers in a home office increases efficiency and productivity.
OFFICE COMPUTER NETWORKING
Tri-City Computers provides consulting services for small and mid-size businesses that are looking to network their office equipment and streamline their business' day-to-day operations.
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